Your personal data belongs to you. This policy explains exactly what windice collects, why we collect it, how we protect it, and what rights you have as a Pakistani player on our platform.
What We Cover
windice's privacy practices are built on six clear principles that every Pakistani player should understand before using our platform.
windice only collects personal data that is genuinely necessary — your name, CNIC, date of birth, Pakistani mobile number, email address, and payment method details such as your JazzCash or EasyPaisa account. We never collect data beyond what is required to operate your account safely.
Your data powers your windice experience — account management, identity verification, fraud prevention, personalised game recommendations, and promotional communications where you have opted in. windice never uses your data for purposes you have not agreed to.
Every windice session is protected by 256-bit SSL encryption and TLS 1.3 — the same security standard used by major Pakistani commercial banks like HBL and UBL. Our servers operate under strict access controls with continuous security monitoring and regular independent audits.
windice does not sell your personal data to third parties for commercial marketing. Data is shared only with regulated payment processors (JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank), KYC verification partners, and regulatory or law enforcement bodies where legally required.
As a windice player, you have the right to access, correct, export, and request deletion of your personal data at any time. You can also withdraw consent for marketing communications, request data portability, and object to certain processing activities — all by contacting support windice.ws.
windice uses essential cookies for session management and platform functionality, along with analytics cookies to improve our services for Pakistani players. You can control non-essential cookie preferences via the windice cookie settings panel. We do not use third-party advertising tracking cookies.
Summary: windice collects only what is necessary, protects it with bank-grade encryption, never sells it, and gives you full control over your data. This full policy sets out the legal detail behind those commitments. Please read it carefully.
This Privacy Policy ("Policy") describes how windice ("windice", "we", "us", "the Company"), the operator of the online gaming platform available at windice.ws, collects, uses, stores, shares, and protects the personal data of players and visitors ("you", "your") based primarily in Pakistan.
windice takes its data protection obligations seriously. We understand that Pakistani players entrust us with sensitive personal and financial information, and we have built our data practices around the principle of doing only what is necessary — collecting the minimum required, keeping it only as long as needed, and protecting it with the highest available security standards.
By creating a windice account or using any part of the windice.ws platform, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of the windice Terms and Conditions available at /terms-conditions. If you do not agree with this Policy, you must discontinue use of the windice platform immediately.
windice is the data controller responsible for your personal data collected through the windice.ws platform. As data controller, windice determines the purposes and means of processing your personal data and is accountable for its protection.
windice has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection regulations. You may contact the windice DPO directly at any time:
Data Protection Officer
Email: support windice.ws
Subject line: "Data Protection Enquiry"
Response time: Within 72 hours on all working days
windice collects personal data through several channels: directly from you during registration and account use, automatically through your use of the platform, and from third-party identity verification and payment partners. The categories of personal data we collect are set out in the table below:
| Data Category | Specific Data Points | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender, nationality | Registration form, KYC verification |
| Contact Data | Pakistani mobile number, email address, residential address (city: e.g., Karachi, Lahore, Islamabad, Faisalabad) | Registration form, account settings |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (HBL, UBL, Meezan Bank), PKR transaction history, deposit and withdrawal records | Payment processor, transaction logs |
| KYC Documentation | CNIC scan / passport copy, proof of address, source of funds documents where required | KYC verification process |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps, geolocation (country/city level) | Automatic collection during platform use |
| Usage Data | Games played, bets placed, cricket / PSL markets accessed, slot titles opened, time spent on platform, bonus usage | Platform activity logs |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Marketing Preferences | Opt-in / opt-out status for email, SMS, and push notification marketing | Account preferences, opt-in forms |
windice does not intentionally collect any special categories of sensitive personal data (such as health information, religious beliefs, or biometric data) unless specifically required and explicitly consented to for responsible gaming assessment purposes.
windice uses the personal data collected for the following specific and legitimate purposes:
windice processes your personal data only where a valid legal basis exists under applicable data protection regulations. The legal bases we rely on are:
windice does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. Your data is shared only in the following limited and controlled circumstances:
All third-party partners who receive windice player data are subject to data processing agreements that require them to maintain appropriate security measures and use your data only for the specified purpose.
windice retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law and our gaming license obligations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, windice will securely delete or anonymise your personal data so that it can no longer be attributed to you.
windice implements a comprehensive suite of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or destruction. Our security infrastructure includes:
⚠️ While windice employs best-in-class security measures, no internet transmission is 100% secure. You are also responsible for maintaining the confidentiality of your windice Login credentials and for ensuring your device is protected by up-to-date security software.
windice uses cookies and similar tracking technologies to operate the platform, improve your experience as a Pakistani player, and analyse usage patterns. The categories of cookies windice uses are as follows:
You can manage your cookie preferences at any time through the windice cookie settings panel. Withdrawing consent for non-essential cookies will not affect the functionality of core platform features.
windice respects and upholds your data protection rights. As a windice player, you have the following rights in relation to your personal data:
To exercise any of the above rights, please contact the windice Data Protection Officer at support windice.ws, clearly stating your registered account details and the right you wish to exercise. windice will respond to all data rights requests within 30 calendar days. There is no charge for exercising your data rights.
✅ windice will never penalise you, restrict your account, or treat you less favourably for exercising your data protection rights. Your right to privacy is unconditional.
windice is strictly an adult platform. Our services are not directed at, and must not be used by, any individual under 21 years of age. windice does not knowingly collect personal data from individuals under 21.
If windice becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately:
🔞 If you are a parent or guardian and believe your child has accessed or registered on windice, please contact us immediately at support windice.ws. We will take immediate action to close the account and delete all associated data.
windice operates under an international gaming license and may store or process your personal data on servers located outside of Pakistan. In all cases where personal data is transferred internationally, windice ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy.
These safeguards may include standard contractual clauses approved by relevant data protection regulators, binding corporate rules, or transfers to jurisdictions recognised as providing an adequate level of data protection. Details of the specific safeguards applied to any international transfer of your data are available upon request from the windice DPO.
windice reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or gaming license requirements. Where changes are material — such as a new category of data being collected, a new sharing arrangement with a third party, or a change to retention periods — windice will provide at least 14 days' advance notice via:
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Your continued use of windice following the effective date of any update constitutes acceptance of the revised Policy. If you disagree with a material change, you may close your account and request return of your balance before the change takes effect.
For any questions, concerns, or requests relating to this Privacy Policy or windice's data protection practices, please contact us through the following channel:
Data Protection Officer — windice
Email:
support windice.ws
Subject line: "Privacy Policy Enquiry"
Response time: Within 72 hours on working days
Support available: 24/7 in Urdu & English
windice is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with windice's response to your data protection concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or to the regulatory body overseeing windice's international gaming license.
✅ All privacy enquiries are handled by our dedicated Data Protection Officer and are treated with strict confidentiality. windice aims to resolve all privacy-related concerns within 30 calendar days of receipt.
Ready to Play?
Now that you understand exactly how windice protects your privacy, join thousands of Pakistani players from Karachi, Lahore, Islamabad, and Faisalabad who trust windice for cricket betting, live casino, and slot games.